At Prajnaa Market, we aim to deliver your order safely and with care. Please review the following details about order processing, shipping charges, delivery timelines, and support.
1. Order Processing
Orders are generally processed within 24–48 hours of order confirmation. Processing may take longer depending on weather conditions.
The processing period is separate from the shipping time mentioned below.
2. Shipping Charges
Shipping charges apply to all orders. We do not offer free shipping, regardless of the order value.
Applicable shipping charges will be displayed at checkout before you complete your purchase.
3. Delivery Timelines
Standard shipping generally takes 5–8 days after dispatch.
Certain routes and destinations across India may require an additional 3–4 days. Weather conditions may also affect delivery timelines.
*Delivery timelines are estimates and are not guaranteed.
4. Track Your Order
You can check your shipment’s progress through our order-tracking page: Track Your Order
5. Damaged Parcels or Missing Items
If your parcel arrives damaged or any item is missing, please contact us within 48 hours of delivery, along with photos and/or videos showing the damage or missing-item issue.
We’ll replace the damaged or missing item, or issue a refund—no questions asked.
6. Contact Us
For shipping-related questions or assistance with your delivery, contact us through:
- Email: care@market.prajnaa.in
- Official WhatsApp / Arattai number: +91 76500 65690